Templates

Defining Quality and Done

This workshop template helps teams build a shared understanding of what quality and done mean in their day-to-day work. In just one hour, you’ll co-create a one-page definition your team will actually use, something clear, visible, and wired directly into where work happens. By the end, your team will have a simple, shared language that helps you move faster without breaking trust or breaking releases.

Originally developed as part of my presentation for the ICON Conference in New York City (October 2025), this framework is designed to be practical, adaptable, and immediately actionable in real team environments.